Frequently Asked Questions

If you have problem in registering or completing your partner search, please read the exhaustive FAQ. If you still don't find a right answer for your question/questions please Call us on: 91-44-2434 1400 or mail your question to info@kmmatrimony.com

What is a kalyanamalai.com Paid Membership?

KM Matrimony allows any eligible member looking for matrimonial alliance to register at its website www.kalyanamalai.com FREE and view the other registered profiles. However, to view the contact details of such registered profiles a nominal service charge is collected. This service charge is known as Paid Membership.

What are the benefits of the kalyanamalai.com Paid Membership?

KM Matrimony offers variety of Paid Membership schemes. According to the chosen type of Paid Membership scheme, a member will get the following benefits:
- To post your profile free
- To add personal and family and contact information
- To upload and add photo to profile
- To add preferences about the partner looking for
- To search and view the profiles
- To view contact details of all the registered users (free/paid)
- To get personalised follow-up services from KM Matrimony
- To get horoscope matched profiles
- To get optional SUN TV photo profile advertisement

How much it will cost me to become a paid member of kalyanamalai.com?

You can make the payment by using Debit/Credit Card (online) as well as at our office.
By Demand draft/cheque - (Favouring "Kalyanamalai Private Limited" , Payable at Chennai) at our Branch and our Authorised Registered Centres.
By cash at our Chennai office
You can deposit cash at ICICI Bank in favour of "Kalyanamalai Private Limited", A/C No: 602605048585, T.Nagar, Chennai-17. Don't forget to mention your Name & Registration number.

I've made the payment. But my profile is still in free category. Why?

We make sure that every profile is upgraded as soon as we receive the payment. If your profile continues to remain in the free category even after making the payment, please send your complete payment details to info@kmmatrimony.com for a quick redress. Also profiles registered under ‘Divorced/marriage not consummated’ category will be kept in inactive condition till a ‘Notary certified Divorce copy’ is received by us.

I'm not able to make the online payment using my credit/debit card even though it's a valid one? Why?

Please make sure to enter the correct credit / debit / net-banking card number details and expiry date. If you continue to encounter problem, please call your credit / debit / net-banking issuing bank and make sure that your card has sufficient funds.

What are the various Paid Service packages available?

Please click on the following link to find a scheme that best suits your purpose:
Payment Options

What are the various partner search options available at KM Matrimony.com?

You can make a search by using any of the following criteria:
Quick Search, Advanced search, Inter Caste Search, Inter Religion Search, Remarriage Search, Caste No Bar Search, Special Category Search, Register no / User Id Search & City Search.

Is it possible for me to save my search criteria to avoid doing it every time?

You can set and save your search criteria for your regular future searches. You can redefine your search criteria to introduce a new one and delete your saved criteria at any time. Always keep a broader search criterion for more result choices.

What is the "Search Profiles" by the Reg.No or user ID or option?

This is a more specific form of search. It is ideal for anyone who would like to narrow down the search details. If you know the registration number or user id of another profile you can use this option to view the profile.

What is an advanced search?

Advanced Search is very exhaustive and includes the entire important search criterion. It allows you to search across all the registered profiles. Almost all the time, this search brings out most conclusive results matching your expectations.

What other search options are available?

Members who look forward to find their partners in other caste or religion, or caste no bar category can filter and narrow their choices by using Intercaste search, inter religion search and caste no bar search options. Those who have a broader outlook to marry a widowed or divorced profile or the profiles under widowed or divorced category who are seeking similar profiles may choose remarriage search option. Search also can be narrowed to choose partners from special category who are physically challenged.

In addition to all the above you can also search the profiles by using city, profession options or using their registration number if known to you.

Why do I get ‘No matching records found’ during my search for the profiles?

This may be due to your set search criteria. Please check whether the caste and sub-caste names are entered correctly. Also check the chosen year option to ascertain that you have not chosen a future year by mistake. Check the details and correct them before trying the search again.

What is a keyword search and how it helps?

Keyword search is the best option to narrow down your search by caste, profession, and other hobby details mentioned in their profile.

Can a brother/sister who registers for his/her brother/sister use the same matrimonial ID for his/her search?

A matrimony ID identifies each person uniquely and using of same ID will not bring the desired results. Please register separate profiles for you and your sibling.

How do I delete my profile?

We hope that you are deleting the profile after achieving the purpose of registering it and successfully entered into a wedding life.

A registered profile can be deleted by sending a mail to info@kmmatrimony.com with name, registration ID details by mentioning the reason for such request. KM Matrimony will delete the profile and inform the user. Alternatively you can also make a phone call to our office to delete your profile or make online deletion. Online deletion will be completed only by the system administration at KM Matrimony end. If you are looking forward to delete the profile after fixing or completion of marriage please send us your marriage invitation and three photos to publish it in the Kalyanamalai magazine.

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